This Privacy Policy (“Policy”) describes the information which Ahmedabad
Subha (“We”, “Us”, “Our” “Services”, “Company”) collects from you when you
download, access, or use its Website or Mobile Application(“Sites”) for
delivery of information, products, offerings and content via any mobile or
internet connected device or otherwise (collectively the "Services").
This Privacy Policy should be read in conjunction with the Terms of Use
applicable to the Ahmedabad Subha Services you are using.
Please keep in mind that when you provide information to Us on a
third-party site or platform (for example, via Our website or applications
like social media login). The information We collect is through those
third-party sites linked with Our Sites and is covered by this privacy
policy, and the information the third-party site or platform collects is
subject to the third-party site or platform’s privacy practices. Privacy
choices you have made on the third-party site or platform will not apply
to Our use of the information we have collected directly through Our
Sites. Please also keep in observance that Our Sites and applications may
contain links to other sites not owned or controlled by Us and We are not
responsible for the privacy practices of those sites. We encourage you to
read the privacy policies of such other sites they may collect your
personal information.
All capitalized terms that have not been specifically defined herein shall
have the same meaning as provided under the Terms of Use.
User Consent
By using Ahmedabad Subha Services (for example, when you register
for an account, communicate with us, on Our sites or applications or
through social media), you agree and provide consent to Our collection,
use and sharing of your personal information as described in this policy.
Accessing Site and Ahmedabad Subha Services through VPN
You should not access or use the Site or Ahmedabad Subha Services by means
of any mechanism or technology which conceals your actual geo-location or
provides incorrect details of your location (for example, use a virtual
private network (VPN) to access Ahmedabad Subha Services, proxy server).
We will not be responsible or liable for any collection, storage or
processing of your personal information or data if you use any mechanism
or technology to access or use Site or Ahmedabad Subha Services which
conceals your actual geo-location.
Usage of our Mobile Applications
This policy shall also apply to our mobile applications. You are urged to
update to the most current version of mobile applications. If you use an
older version of these apps and/or access discontinued services, We may
not be responsible or liable for any damages, due to any collection,
storage and processing of your personal information as per older version
of mobile application.
COLLECTION AND USE OF PERSONAL INFORMATION
A. Information you provide to Us
Information Collected at the time of registration
During registration, We ask that you provide basic personal information
from you to continue to interact with you and to continue providing you
the Services. Information that We may collect including but may not
limited to the following-
- First/Last Name
- Sex,
- Age,
- City, State, Address,
- E-mail id
- Contact number/Mobile No.
- DOB
- Occupation,
- Interests
Information you provide to Us voluntarily
If you send Us personal correspondence, such as emails or letters, or if
other users or third parties send Us correspondence about your activities
or postings on the Site, We may collect and store such information.
We may collect additional information ( for example, your name, e-mail id,
mobile number , location etc.,) at other times, including but not limited
to, when you provide feedback(s), modify your content or email
preferences, respond to surveys, provide comments, or communicate with Us.
Additionally, We may also capture the financial information you provide Us
such as investment details or compensation details when you use Ahmedabad
Subha Service functionalities like Wealth Calculator and Tax Calculator.
B. Information automatically collected while browsing/navigating
through the Site
Cookies
The Site uses cookies and other similar technologies which are necessary
to its functioning and to provide Ahmedabad Subha Services. Some of these
cookies are essential for Us to provide you with the Ahmedabad Subha
services. For more information about essential cookies
To
improve the responsiveness of the Sites for our Users, we may use
"cookies", or similar electronic tools to collect Information to assign
each visitor a unique, random number as a User Identification (User ID) to
understand the User's individual interests using the identified computer
or device. Unless you voluntarily identify yourself (through registration,
for example), we will have no way of knowing who you are, even if we
assign a cookie to your computer or device. The only personal information
a cookie can contain is information you supply. A cookie cannot read data
off your hard drive or device. Our advertisers may also assign their own
cookies to your browser (if you click on their ads etc.), a process that
we do not control. We receive and store certain types of Information
whenever you interact with us via Site or Service though your
computer/laptop/netbook or mobile/tablet/pad/handheld device etc.
Opting
outIf a User opts out using the
Ads Settings,
the unique DoubleClick cookie ID on the User's browser is overwritten
with the phrase "OPT_OUT". Because there is no longer a unique cookie ID,
the opt-out cookie can't be associated with a particular browser.
You
can opt-out of Google Analytics for display advertising and customize
Google Display Network ads using the Ads Settings options provided by
Google
If you are interested in opting-out from specific
interest-based ads, you can opt-out through the privacy policy page or
opt-out by writing to the Grievance Officer. If you have opted out, you
will not obtain personalized ads from Us via Colombia.
Log File
InformationWe may automatically collect limited information from your
computer/device when you visit our site, application or service, for
example;
- IP address
- Location/IP address
- Device serial number/ID
- SMS for OTP
-
In App permissions for capturing location, storage, network connection
and Wi-Fi connection
- Android Advertiser ID/ iDFA ID
- pages you view
- your computer/device's name,
- your operating system,
- browser type and version,
- CPU speed,
- connection speed.
- SSO ID
- Reviews and comments provided by you
- Your preferences while using the Sites
- Your activities and browsing patterns on the Site
- Articles and Topics, you have read, followed, shared and saved
- People you follow and people following you
- Response to a survey,
- any communications with us
Clear GIFsWe may use "clear GIFs" (Web
Beacons) to track the online usage patterns of our Users in an anonymous
manner, without personally identifying the User. We may also use clear
GIFs in HTML-based emails sent to our Users to track which emails are
opened by recipients. We use this information to inter-alia deliver our
web pages to you upon request, to tailor our Sites or Service to the
interests of our users, to measure traffic within our Sites to improve the
quality, functionality and interactivity of our Sites and let advertisers
know the geographic locations from where our Users come without personally
identifying the Users.
C. Inferred Information through usage and log
dataWe may track certain information about you based upon your
behaviour on Ahmedabad Subha Services. We use this information for
conducting internal research on Our users' demographics (such as age,
gender), devices, interests, and behaviour to better understand, protect
and serve Our users.
We may also collect your Information to
track user behaviour and preferences for internal analytics and research.
We may also use your information:
-
To evaluate your interest for various genres of content, services,
offers;
-
To perform analytics and conduct customer research, to determine your
interest, for identifying content that generate sales and to analyse
traffic patterns.
If you choose to post messages on social media accounts, message
boards, chat rooms or other message areas or leave feedback, we will
collect that information you provide to us. We may retain this information
as necessary to resolve disputes, provide customer support and
troubleshoot problems and to comply with legal obligations under the
applicable laws.
The above information may also be captured by
keeping cookies on Our Sites by Our affiliates for the purposes mentioned
above.
D. Information we collect from third partiesInformation
obtained from other SourcesWe
may receive information about you from other online sources. We may add it
to Our account information system and treat it in accordance with this
policy. If you provide information to the platform provider or other
partner to whom We provide services, your account information including
may be passed on to Us. We may obtain updated contact information(s) from
third parties in order to correct Our records and fulfil the Services or
to communicate with you or share the information with any third party.
Information
obtained from Third party Sites
If you link, connect or login to your Ahmedabad Subha Services account
with a third party services they may send Us information such as your
registered e-mail id and public profile information from the service as
stated below;
-
Facebook –Email ID and public profile information which may include
name, profile picture, age gender etc.
- Google –Email id, language preference and age.
-
LinkedIn – Email id, public information which may include name,
profile picture, current position etc.
Demographic and other informationWe may reference
other sources of demographic and other information in order to provide you
with more targeted communications and promotions. We use various third
party analytics service providers, among others, to track the user
behaviour on Our Site. They are used to support display advertising
towards helping Us gain understanding of Our users' Demographics and
Interests. The reports are anonymous and cannot be associated with any
individual personally identifiable information that you may have shared
with Us.
Subscription or Paid service dataWhen you chose any subscription
or paid service, We or Our payment
gateway provider may collect your personal information such as address or
billing information, including your credit/debit card number and
expiration date etc. The subscriptions or paid Services may be on auto
renewal mode unless cancelled. If at any point you do not wish to
auto-renew your subscription, you may cancel your subscription before the
end of the subscription term or contact Us on Our support e-mail.
Transactional/ Billing
informationBased on your purchase of a subscription or paid service, Our
payment gateway partner may collect information, including but not limited
to, your credit/debit card details or other bank account details along
with your billing address. This information is stored by the payment
gateway partner. For instance, the Services will be using third party
payment gateway partners to process and facilitate the payment of your
subscription fee to the Services for providing you access to the
subscription; such payment gateway partners are not controlled by us. When
you visit such payment gateways you do so at your own risk. We encourage
you to familiarize yourself with the privacy statements provided by such
payment gateways prior to providing them with information about you or
entering into any transactions with them. We do not assume any
responsibility or liability for such payment gateways, the content of such
payment gateways and their privacy practices, nor do we endorse them.
We
may receive financial or transactional information (for e.g., transaction
ID, etc.) from third-party vendors in case of payments, for reconciliation
and validation of transactions, and also for the purpose of resolutions of
complaints (in case of failed transactions and refunds).
PURPOSES FOR COLLECTING,
PROCESSING AND DISCLOSING YOUR PERSONAL
INFORMATIONWe use information to provide, analyze, administer, enhance and
personalize Our service and marketing efforts, to process your
registration, to provide you services, and to communicate with you related
to the below-mentioned points. For example, we may use the information
to:
- To provide you and administer Our services
-
Enabling registration/Sign Up and maintaining your accounts on
Ahmedabad Subha Service
- Providing you location-specific content
-
Analyze and understand Our audience, improve Our service (including
Our user interface experiences), recommendation algorithms, and
delivery which may require sharing personal information with Our group
companies and affiliates or third-party service providers
-
To help advertisers understand Our audience and confirm the value of
advertising on Our Site(however it is usually in the form of
aggregated statistics on traffic to various pages within our site) and
to provide you relevant ads
-
To provide you with interest-based content like articles, stories,
news on our site
-
Facilitate your use of functionalities like the Tax and Wealth
calculator
-
Enable your participation in various webcasts and webinars conducted
on the Site
- Provide you with push notifications on your browser.
-
Communicate with you concerning Our service (for example by email), so
that We can send you news about Ahmedabad Subha Services, details
about new features and content available on the Ahmedabad Subha
Services, promotional announcements, and surveys, and to assist you
with operational requests such as password reset requests.
- Notify you about changes in terms of service or privacy policy
-
Allow you to participate in interactive features offered through Our
Services
-
Sharing with Our customer support team to resolve your
queries/concerns related to your rights or services provided to you.
Information Use by the CompanyThe Information
supplied by you enables Us to improve Our services and provide you the
most user-friendly experience(s). In some cases for e.g. provision of
certain service(s) or utility (ies), We may require your contact
information as well. All required information is service dependent and
Ahmedabad Subha may use the above-said user Information to, maintain,
protect, and improve the Services and for developing new services.
We
may also use your email address or other personally identifiable
information to send commercial or marketing messages about our Services
and/or such additional updates and features about third parties products
and services with an option to subscribe / unsubscribe (where feasible).
We may, however, use your email address for non-marketing or
administrative purposes (such as notifying you of major changes, for
customer service purposes, billing, etc.)
Any personally
identifiable information provided by you will not be considered as
sensitive if it is freely available and / or accessible in the public
domain like any comments, messages, blogs, scribbles available on social
platforms like Facebook, twitter etc. Any
posted/uploaded/conveyed/communication by users on the public sections of
the "Site" becomes published content and is not considered personally
identifiable information subject to this Privacy Policy. In case you
choose to decline to submit personally identifiable information on the
Sites, We may not be able to provide certain services on the Sites to you.
We will make reasonable efforts to notify you of the same at the time of
opening your account. In any case, We will not be liable and or
responsible for the denial of certain services to you for lack of you
providing the necessary personal information.
When you register
with the Application or Services, we contact you from time to time about
updating your personal information to provide you with features that we
believe may benefit/interest you.
Information sharing with legal authorities,
affiliatesAhmedabad Subha shares your information with any third parties
without obtaining the prior consent of User in the following limited
circumstances:
-
When it is requested or required by law or by any court or
governmental agency or authority to disclose, for the purpose of
verification of identity, or for the prevention, detection,
investigation including cyber incidents, or for prosecution and
punishment of offences. These disclosures are made in good faith and
belief that such disclosure is reasonably necessary for enforcing
these Terms or for complying with the applicable laws and regulations.
-
Ahmedabad Subha may share such information within its group companies
and officers and employees of such group companies for the purpose of
processing personal information on its behalf. We also ensure that
these recipients of such information agree to process such information
based on Our instructions and in compliance with this Privacy Policy
and any other appropriate confidentiality and security measures.
Disclosure to Third partiesService ProvidersThe
Application may include links to other Sites or applications
(for e.g., links to payment gateways for payment of subscription fees).
Such Sites or applications are governed by their respective privacy
policies, which are beyond Our control. Once you leave Our servers (you
can tell where you are by checking the URL in the location bar on your
browser), use of any information you provide is governed by the privacy
policy of the operator of the application, Site you are visiting. That
policy may differ from Ours. If you can't find the privacy policy of any
of these sites via a link from the Site homepage, you should contact the
application/Site owners directly for more information.
AdvertisersWhen we
present Information to our advertisers -- to help them
understand our audience and confirm the value of advertising on our Sites
-- it is usually in the form of aggregated statistics on traffic to
various pages / content within our Sites. We use third-party advertising
companies to serve ads when you visit our Sites. These companies may use
Information (excluding your name, address, email address or telephone
number or other personally identifiable information) about your visits to
this and other Sites or application, in order to provide advertisements
about goods and services of interest to you. We do not provide any
personally identifiable information to third party advertisers /
ad-servers without your consent.
MergerIn the event Ahmedabad Subha is
merged with or acquired by
another company or in case of re-organization or re-structuring of
business, we and Our affiliates may share your personal information,
wholly or in part, with another business entity.
Business transfersWe
provide personal information to Our affiliates and other trusted
businesses or persons to process it for us, based on Our instructions and
in compliance with Our Privacy Policy and any other appropriate
confidentiality and security measures. We may share your activity on our
Sites both for processing and for calculation of reward points of your
profile with Times Points. This information may be stored by them.
Third Party Surveys,
Promotional Activities conducted on SiteSurveys, promotional activities, might be
conducted on our Site by
associated third party vendors directly. Your personal information such as
name, email, phone number, IP address, country code etc., may be captured
by the vendor, in case you provide the details for participation in the
Survey, promotional activity. Please note that the personal information
may be shared between us and vendors for processing and deriving insights
from the survey results, promotional activity.
LINKS TO THIRD PARTY SITES /
AD-SERVERS
Our Sites may include links to third party Sites, applications and
adservers. The collection of your information including but not limited to
PII by such Sites, applications and/or adservers are governed by their
respective privacy policies, which are beyond our control. Their privacy
policy may differ from ours.
You may share your Information
regarding your activities on Sites with third party social Sites to
populate your social wall that is visible to other people.
DATA RETENTION AND
ERASUREHow long do we store and use your InformationWe retain the
information which We have collected no longer than is
necessary. This is determined on a case by case basis. Normally We will
retain the information as long as you maintain an account with Us and till
the time you continue to access and use Ahmedabad Subha Services. We will
delete your information as soon as reasonably possible, based on your
account activity and in accordance with applicable law(s), whenever you
request Us to do so. However, We may archive and/or retain some
information for legal purposes.
When you use the Services or
Sites (or any of its sub sites), we make good faith efforts to provide
you, as and when requested by you, with access to your personal
information and shall further ensure that any personal information or
sensitive personal data or information found to be inaccurate or deficient
shall be corrected or amended as feasible, subject to any requirement for
such personal information or sensitive personal data or information to be
retained by law or for legitimate business purposes. We ask individual
users to identify themselves and the information requested to be accessed,
corrected or removed before processing such requests, and we may decline
to process requests that are unreasonably repetitive or systematic,
require disproportionate technical effort, jeopardize the privacy of
others, or would be extremely impractical (for instance, requests
concerning information residing on backup tapes), or for which access is
not otherwise required. In any case, where we provide information access
and correction, we perform this service free of charge, except if doing so
would require a disproportionate effort. Because of the way we maintain
certain services and/or due to requirements under applicable laws for
retaining or preserving information, after you delete your information,
such information and/or residual copies may take a period of time before
they are deleted from our active servers and may remain in our backup
systems.
Data ErasureWe retain your
personal information as long as necessary for Us to provide services to
you or you ask Us to not retain your data. If you no longer want Us to use
your information then you can request that We erase your personal
information and close your Ahmedabad Subha Services account as soon as
reasonably possible, based on your account activity and in accordance with
applicable law(s)..
We may retain some of your personal
information as necessary for Our legitimate business interests, such as
fraud detection and prevention and enhancing safety. For example, if We
suspend the Ahmedabad Subha Services account for fraud or safety reasons,
We may retain certain information from that account to prevent that user
from opening a new account in the future.
We may retain and use
your personal information to the extent necessary to comply with Our legal
obligations. For example, we may keep some of your information for tax,
legal reporting and auditing obligations.
Information you have
shared with others (e.g., Reviews, forum postings) may continue to be
publicly visible on the Ahmedabad Subha Services, even after your account
is cancelled. However, attribution of such information to you will be
removed. Additionally, some copies of your information (e.g., log records)
may remain in Our database, but are disassociated from personal
identifiers.
Because We maintain copies of personal information
to protect from accidental or malicious loss and destruction, residual
copies may take a period of time before they are deleted from Our active
servers and may remain in Our backup systems.
You can request
for deletion of your information by writing to our designated Grievance
Officers, via in writing or through email signed with the electronic
signature. The list of respective grievance officers is being provided in
Terms of Use.
Please note that if you have multiple accounts
with Us, then you will have to raise separate requests for each of the
accounts, along with the associated email IDs or phone numbers.
Further,
We may retain and use Your personal information to the extent necessary to
comply with Our legal obligations. For example, We may keep some of Your
information for tax, legal reporting and auditing obligations.
CHILDREN’S
PRIVACYAhmedabad Subha Service is not intentionally designed for or
directed at persons less than 18 years of age. Ahmedabad Subha does not
knowingly permit any person who is under 18 years of age to register with
the services or to provide any other personally identifying information.
If Ahmedabad Subha becomes aware or get notified that any personally
identifiable information of persons less than 18 years of age has been
collected on the Ahmedabad Subha Services without verified parental
consent, then Ahmedabad Subha will take the appropriate steps to delete
any such information.
However, We consider it the
responsibility of parents to monitor their children’s use of Our services.
Nevertheless, it is Our policy not to collect and process any personal
information from children below 18 years of age or offer to send any
promotional materials to persons in that category. Ahmedabad Subha does
not seek or intend to seek or receive any personal information from
children. Should a parent or guardian have reasons to believe that a minor
has provided Ahmedabad Subha with personal information without their prior
consent, please contact Grievance Officer to ensure that the personal
information is removed from the Ahmedabad Subha Services.
SECURITY
MEASURESWe take appropriate security measures to protect against
unauthorized access to or unauthorized alteration, disclosure or
destruction of data. These include internal reviews of Our data
collection, storage and processing practices and security measures,
including appropriate encryption and physical security measures to guard
against unauthorized access to systems where we store personal data. All
information gathered is securely stored within the Company controlled
database. The database is stored on servers secured behind a firewall on
the cloud; access to the servers is password-protected and is strictly
limited. However, as effective as Our security measures are, no security
system is impenetrable. If you know or have reason to believe that your
Ahmedabad Subha account credentials have been lost, stolen, altered, or
otherwise compromised or in case of any actual or suspected unauthorized
use of your account, please contact Us by contacting Our Grievance
officer.
UPDATES & CHANGESWe
may alter Our privacy policy from time to time to incorporate necessary
changes in technology, applicable law or any other variant. We reserve the
right to amend the terms of this Policy from time to time. Any changes We
make will be effective immediately on notice, which We may give by posting
the new policy on the Site. Your use of the Sites or Services after such
notice will be deemed acceptance of such changes. We may also make
reasonable efforts to inform you via electronic mail. In any case, you are
advised to review this Policy periodically on the Sites to ensure that you
are aware of the latest version